Testimonials and Reviews Submit a Testimonial

ECHO is proud of the durability built into every one of our products, and we are developing a library of our customers’ product testimonials. If you have a story to tell about the ECHO equipment in your garage, please send a synopsis and a photograph (if possible) using our testimonial submission form. We would be pleased to add it to our site. Below are some of the submissions to date.

  • Product Testimonials

    I have had many years experience with many different brands of chain saws. I purchased a Husqvarna four years ago and it gave me nothing but grief. It constantly jammed, would not put enough oil on the chain (no adjustment), and very annoyingly would fall over often when I would set it down. With very poor dealer support I finally got fed up and purchased an ECHO CS490. What a joy this saw is to use! It has performed beautifully! Lots of power, never stalls or jams, has a chain oil adjustment when I need it and never tips over when I set it down. I would highly recommend an ECHO chainsaw to anyone !

    Leigh Bonshaw, PE
  • Received a PB-2520 as a gift April 27 2019. Already owned a 56 volt EGO blower. My new ECHO 2520 "BLOWS" the EGO out of the water. Literally.

    Tony Petrolia, ON
  • I purchased the chainsaw modelCS-352,I payed around 300 dollars for this saw because it had a 5 year warranty.Another saw could have been purchased for less than half that price,so what i wanted was the warranty.Recently my chainsaw over heated causing the plastic casing to melt.After examining my saw i discovered the oil was still full,letting me know that the oiler had malfunctioned.I took the saw to a echo dealer.The dealer said the case had melted,and said they charged 70 dollars an hour to repair and that it would take a while.The dealer sent pictures to echo for repair approval which was denied.Echo says that the brake was left on during use and that the pictures proved this because the plastic case around the brak had melted.This is not what happened.Fact is that echo chainsaws have a very good braking system and will not operate with the brake on.The reason the plastic around the brake had melted is because the chainbar overheated during use because the oiler stopped working and the heat from the bar transfered to the bar attachment which is covered with the brake belt.It just seems like the Echo is just trying to find a way/reason to prevent me from using the warranty I purchased.I have sent emails made calls and have not had any results.I am a retired veteran and am on fixed income.I need my saw repaired or replaced.My saw has been in the shop for a couple months now.the model Serial#is C19612075661,Please help me get my saw repaired or replaced.Thank You

    Samuel Defuniak Spring, ON
  • I bought this saw because of the great features and power compared to other brands which are more expensive. It starts and runs great and cuts perfectly. I am very happy with my purchase.

    Steve Glencairn, ON
  • I baught a echo srm 225 and love it i removed the wax plug out of the carb and fine tuned it i get twice the power i rebuild small engine's. And mowe and weedeat several propertys but echo seems to be the best to me i owne a shindaiwa 500 chain saw but its heavy been wanting to check out an echo saw. And back pack blower. Im tierd of heavy and hard to start equipment. Echo is absolutly the way to go

    Christopher Self employed New albany indiana, NT