About ECHO

Employment Opportunities

ECHO Power Equipment (Canada) is a well-established, premier supplier in the outdoor power equipment industry in Canada.  We are currently seeking a talented sales professional, dedicated to providing service excellence and support to our dealers in the role of:

Field Support Manager

(Located in the Lower Mainland of British Columbia)

 The Field Support Manager will grow company sales and increase brand market share and awareness through targeted efforts and end-user exposure to our products, specifically focusing on our three core brands with an emphasis on VIP service.
The ideal candidate will have OPE industry experience, previous Territory Management experience, able to speak and present publicly.  They will bring to the team a positive attitude a great work ethic, be open and adaptable to changes in their schedule and plans, be motivated to grow our brands with minimal supervision, be able to work very effectively on their own, but also be able to work closely with a team of motivated individuals who are all interested growing our brands. 
Specifically Accountable for Field Support Manager functions:
  • Grow ECHO Power Equipment (Canada) sales and increase brand market share by converting commercial users to the ECHO, Shindaiwa, Bearcat, BCS and Exmark brands.
  • Research, identify and create opportunities to promote the company and its brands to commercial users such as Landscapers, Tree care companies, Golf courses, City and Municipalities, etc., develop and maintain a strong industry presence as the supplier of choice.
  • Developing and execute strategic sales objectives, create informative product presentations, follow up on sales leads, respond and follow up on cold calls and keep current and perspective customers up to date on technological changes and enhancements.
  • Creatively develop ideas and strategies to help commercial users convert current stock for new ECHO products.
  • Identify all commercial users in the determined markets and develop a timely call schedule to contact each one and secure a face to face to start the process of conversion.
  • Develop comprehensive data base of all end-users, including field staff, decision makers, staff influencers, equipment buying cycles of the customer and other pertinent company information (employees, trucks, contracts, equipment, etc.)
  • Communicate all activities and achievements to RSM regularly via a developed reporting structure.
  • Maintain knowledge of the operation and maintenance of our product, our warranty programs and marketing incentives to become a knowledgeable representative in the field.
  • Work with dealers to develop outside sales presence once relationships with end-users have been established.
  • Demonstrate a comprehensive knowledge of the power equipment sector, technical knowledge, equipment applications, current emerging technology and relevant government legislative changes, including environmental issues in various municipalities.
  • Join and be actively involved in Landscape related associations and attend their events and meetings.
  • Focus on demonstrating product with the purpose of converting to EPEC brands. 
  • Maintain demo equipment and show trailer including managing inventory levels, merchandising displays, stock transfers and ensuring that product is current and relevant.
  • Work closely with the EPEC Marketing department to develop effective communication strategies to inform the commercial user community of industry trends, new products, etc.
  • Work closely with Territory Managers to research, identify and create opportunities to promote the company and its brands, develop and maintain a strong industry presence as the supplier of choice.
  • Assist with planning, organizing and execution of trade shows, open houses and marketing events in the sales Territory and that of the other Western TM’s as required.
  • Assist with product training of dealers and end users.
  • Extensive travel throughout Western Canada, independently manage travel and accommodation arrangements, ordering of appropriate product and execution of shipments to required destinations.  There may be occasions where travel outside of Alberta and British Columbia is necessary but it is not expected to be extensive.
  • Learn the hands-on activities related to achieving Sales Department objectives including assisting at staff events, technical training objectives and demo days.
  • Perform duties in an ethical manner and within the policies and procedures determined by ECHO Power Equipment and/or legislation relative to the function(s) being performed.
  • Represent the company using the highest standards, ensuring that our mission of VIP service is the focus of all interaction with our dealers, end-users, consumers and internal staff.
Specifically Accountable for Territory Manager functions:
  • Manage a sales territory, developing and maintaining close working relationships with the dealer network to achieve or surpass targeted revenue growth.
  • Participate in dealer open houses, tradeshows and training seminars.
  • Identify opportunities to develop the market, promote the company and maintain a strong industry presence as the supplier of choice.
  • Demonstrate successful negotiating and closing sales.
  • Track and report all territory-based activities.
  • Follow up on sales leads, respond and follow up on cold calls.
  • Track and report all territory-based activities
  • Perform other duties as assigned.
Key Qualifications:
  • University degree in business with a sales/marketing focus or a 3-year community college sales/marketing diploma, with at least 3 years’ experience successfully managing a sales territory in the power equipment industry.
  • 2 – 3 years’ working within a sales team that achieved defined goals.
  • Lead by example, applying effective team work skills, excellent communication, analytical and decision-making skills to support the Territory Sales Managers in the West is essential.
  • Knowledge and application experience with Microsoft Word and Excel, and with computer software programs used to automate time and sales management functions.
  • Demonstrate comprehensive knowledge of the power equipment sector, equipment applications, maintaining currency of emerging technology, and relevant government legislative changes, such as environmental issues.
  • Demonstrate commitment to excellence and lifelong learning in strategic business and sales operations.
  • Ability to manage extensive travel across Canada and occasional travel to the USA, and develop sensitivity towards the particularities of different regional markets.
  • Maintain a valid driver’s license.
ECHO Power Equipment (Canada) offers a competitive compensation package.  If you are interested in this opportunity, please forward your resume with salary expectations to: careers@echo.ca or by fax at 519-685-7418
ECHO Power Equipment (Canada) thanks all applicants; however only those selected for an interview will be contacted.