Support / Help
Welcome to ECHO CANADA’s “Support and Help” page. Here you will be able to find your local ECHO dealer, review frequently asked questions, do a parts search for ECHO products, download various safety and operator manuals, access ECHO’s media library, log on to the dealer/distributor extranet, and watch product or chain saw carving videos.
Support / Help
If you require assistance or have questions concerning the application, operation, or maintenance of your ECHO product:\
FOR SERVICE IN UNITED STATES
Call us toll free: (800) 432-3246 ( Monday to Friday — 8:30 AM - 4:30 PM CST )
FOR SERVICE IN CANADA
Call us toll free:
(877) 324-6665 ( Monday to Friday — 8:00 AM - 6:00 PM EST )
Search our
Frequently Asked Questions
Ask a Question
Store Locator
Where can you buy ECHO products near you? Locate your closest ECHO store.
FAQs
If you require assistance or have questions concerning the application, operation, or maintenance of your ECHO product, please search our Answers or Ask A Question.
Parts Lookup
Need a part? Locate a replacement part for your ECHO products.
Technical Documents
Various technical documents including operator and safety manuals are available for every ECHO model along with material safety data sheets and safety videos.
Catalog Request
Request a current ECHO product catalog to be sent to you.
Media Resource
Looking for product images, company logos, videos, or graphic standards? Access the password-protected ECHO Insider – our media resource.
Videos
Want to know how to wind an ECHO trimmer head or just curious about chain saw carving, well check out our extensive video library.